Payment system connection
A connection for coin or card payment systems lets the machine run in self-service laundries.
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Miele PWM 927 [SI DV DD] Commercial Washer-Extractor
Material no. 12927010 · EAN 4002516949282
The Miele PWM 927 [SI DV DD] is a steam-heated washing machine for on-premise laundries, rated for loads of 60 lb (27 kg). Key data: drum volume 8.48 ft³ (240 l), spin speed up to 1100 rpm, G-factor 541. U.S. electrical version: 240V 60HZ 1 PH 3 WIRE 30 A.
- Design
- Front loader
- Load ratio
- 1:9
- Drum volume in cubic feet (l)
- 8.48 (240)
- Load in lbs
- 60 (27)
- Spin speed in rpm
- 1100
- Tested operating hours
- 30000
- Program duration in minutes with hot water connection
- 45
- Program duration in minutes with cold water connection
- 52
- Model selection support
- CAD & BIM files
- U.S. electrical versions
Steam-heated washer-extractor for 60 lb (27 kg) loads
The PWM 900 series belongs to Miele's Benchmark line of washer-extractors for on-premise laundries in hotels, senior living, healthcare and commercial laundries. The machines are soft-mounted, use the Miele honeycomb drum and are run from the freely programmable M Touch Pro Plus controls, which let the laundry manager set temperatures, water levels and spin profiles for each type of textile. Most sizes are offered with electric heating, external heating or indirect steam heating.
This configuration includes a drain valve and a detergent drawer. The U.S. version is rated for 240V 60HZ 1 PH 3 WIRE 30 A, and other electrical versions are listed in the table below.
Based on the Cottons program with a hot water connection, compared to the predecessor model. A description of the relevant methodology can be found at the following link:https://www.miele.com/media/ex/com/Professional/Pruefberichte_Virussiegel/Waschmaschinen_PW24_32_Hygienewaschmaschinen_Viruswirksamkeit_Testkriterien_Virus_effectiveness_test_criteria_20242023.pdf European patent: EP 2 003 236 B1
Available versions
| Material no. | Electrical connection | Finish | EAN |
|---|---|---|---|
| 12927010 | 240V 60HZ 1 PH 3 WIRE 30 A | Stainless steel | 4002516949282 |
| 12927020 | 208/240 V 60 HZ 3 PH 20 A | Stainless steel | 4002516949299 |
Features and benefits
Connectivity
Connector Box interface
The Connector Box links the machine to external systems such as payment, liquid dispensing and peak-load management.
LAN interface
A wired LAN connection integrates the machine into the local network.
WLAN interface
The machine can connect to the local network over Wi-Fi.
Efficiency
Low consumption
The machine is designed for low water and energy use per load.
Large drum volume
The drum volume allows large loads and bulky items.
Direct steam heating
Where a steam supply is available, the machine can be heated directly with steam.
Load-dependent parameters
Water use and cycle time are adjusted to the actual load size.
Peak-load management
The machine can be integrated into an energy management system that limits peak electrical demand.
Hot water connection
A hot water connection reduces heating time and electricity use per cycle.
Rinse water reuse
Water from the final rinse is stored and reused in the next pre-wash.
High spin performance
Effective extraction removes more water before drying, which shortens drying time.
Fabric care
Honeycomb drum with scoop ribs
The patented honeycomb drum and scoop ribs wet the laundry quickly while handling fabrics gently.
Hygiene
High-temperature final rinse
A final rinse with a defined temperature and holding time adds a hygiene step.
Independently verified hygiene
The disinfection programs and safety features have been assessed by an independent body, according to the manufacturer.
Virus reduction tested
According to Miele test data, Benchmark washers remove more than 99.9%* of viruses, including coronaviruses.
Temperature monitoring
Wash water temperature is monitored throughout the program.
Disinfection programs
Disinfection programs are included; the hygiene certificate is listed in the downloads.*
Performance
Short program cycles
Commercial components allow short program times for high daily throughput.
3D sensor spinning
A 3D sensor detects imbalance, so the machine can spin at high speed with stable running.
Intensive pre-spin
A strong pre-spin lowers residual moisture, which shortens drying.
Optimized drum rhythm
Changes in drum speed improve washing action while reducing water use.
Spinning for waterproof fabrics
A special spin process prevents water pockets in waterproof textiles.
Cloth preparation in one step
Cleaning cloths are washed and pre-moistened with solution in the machine, ready for use.
Flow meter
A flow meter measures water intake so the machine uses only the volume each step needs.
Pre-rinse for cloths
Cleaning cloths are rinsed before the main wash to remove loose soil.
Quality
Frequency-controlled motor
A frequency-controlled asynchronous motor runs quietly and is built for durability.
Commercial drain valve
The drain valve handles coarse soiling without clogging.
Built for daily commercial use
Commercial-grade components are designed for reliable operation and a long service life.
Ease of use
OneFingerTouch door
The door closes with light pressure from one finger.
Freely programmable
All wash parameters can be programmed.
Touch display control
All wash programs are selected and adjusted on the touch display.
Large door opening
A large door opening makes loading and unloading quicker.
Quick language switch
Users can switch the display language at any time.
Multilingual display
Instructions can be shown in several languages to reduce operating errors.
Color-coded programs
Color coding helps staff select the right program.
Remaining time display
Once a program starts, the display shows the time remaining.
Delay start
The program start time can be set in advance.
Preset programs
The machine ships with preset programs that can be customized.
Add items during the program
The door can be opened to add a forgotten item after the program has started.*
PWM 927 [SI DV DD] data for 240V and 208/240V service
| Design | Front loader |
|---|---|
| Load ratio | 1:9 |
| Drum volume in cubic feet (l) | 8.48 (240) |
| Load in lbs | 60 (27) |
| Door opening [Ø] in in.(mm) | 16 3/8 (415) |
| Door opening angle in degrees | 180 |
| Door hinging | right |
| Product line | Performance Plus |
| Front | Stainless Steel |
| Control panel color | Stainless Steel |
| Spin speed in rpm | 1100 |
|---|---|
| Tested operating hours | 30000 |
| Program duration in minutes with hot water connection | 45 |
| Program duration in minutes with cold water connection | 52 |
| g factor | 541 |
| Residual moisture with cold rinse in % | 46 |
| Residual moisture with hot rinse in % | 40 |
| Specific water consumption for hot water connection in l/kg | 6.7 |
| Specific energy consumption for hot water connection in kWh/lb | 0.05 |
| Specific water consumption for cold water connection in l/kg | 6.7 |
| Specific energy consumption for cold water connection in kWh/lb | 0.2 |
| Water consumption for cold water connection in l | 181.8 |
| Energy consumption for cold water connection in kWh | 5.38 |
| Water consumption for hot water connection in l | 180.9 |
| Energy consumption for hot water connection in kW | 1.35 |
| Program runtime in minutes for Mops standard program with cold water connection | 52 |
| Residual moisture when processing cleaning cloths in % | 11 |
| Water consumption in ECO program for cold water connection in l | 175.4 |
| Energy consumption in ECO program for cold water connection in kWh | 3.16 |
| Water consumption in ECO program for hot water connection in l | 163.3 |
| Energy consumption in ECO program for hot water connection in kWh | 0.57 |
| Program duration in minutes for ECO program with hot water connection | 34 |
| Program duration in minutes for ECO program with cold water connection | 37 |
| Water consumption for cold water connection in Mops standard program in gal | 301.7 |
| Energy consumption for cold water connection in Mops standard program in kWh | 6.07 |
| Water consumption for hot water connection in Mops standard program in gal | 301.8 |
| Energy consumption for hot water connection in Mops standard program in kWh | 2.34 |
| Program runtime in minutes for Mops standard program with hot water connection | 45 |
| Control system | M Touch Pro Plus |
|---|---|
| Programmability | Freely programmable |
| Max. delay start in h | Can be selected freely |
| Type of heating | Indirect steam |
|---|---|
| Electrical connection | 240V 60HZ 1 PH 3 WIRE |
| Total connected load in kW | 4.4 |
| Fuse rating in A | 30 |
| Steam heater rating in kW | 32 |
| Cold water [number] | 4 x 1/2" w/ 3/4" union |
|---|---|
| Hot water [number] | 2 x 1/2" w/ 3/4" union |
| Dump valve | DN 70 |
| Hard water (optional) [number] | 2 x 1/2" w/ 3/4" union |
| Detergent dispenser drawer | 4 compartments |
|---|---|
| Maximum number of connections for liquid dispenser pumps [number] | 12 |
| External dimensions, net height in inches | 64 13/16 (1646) |
|---|---|
| External dimensions, net width in inches | 42 15/16 (1090) |
| External dimensions, net depth in inches | 51 7/16 (1305) |
| External dimensions, gross height in inches | 70 5/8 (1793) |
| Net weight in lbs.(kg) | 1431 (649) |
| External dimensions, gross width in inches | 53 3/4 (1365) |
| External dimensions, gross depth in inches | 56 1/8 (1425) |
| Gross weight in lbs. | 1557 (706) |
| Maximum floor load in N | 9060 |
| Heat dissipation into the room in MJ/h | 4.7 |
|---|---|
| Emissions - sound pressure at workplace | 73 dB(A) re 20 µPa |
| Respirator masks [number] | 19 |
|---|---|
| Synthetic duvets [number] | 3 |
| Overalls [number] | 4 |
| Synthetic pillows [number] | 6 |
| Over jackets [number] | 6 |
| Feather duvets [number] | 3 |
| Feather pillows [number] | 6 |
| Cotton mops, 50 cm/19.7 in[number] | 123 |
| Cloths, 22 g/0.8 oz[number] | 620 |
| Microfibre mops, 50 cm/19.7 in [number] | 159 |
| Cotton mops, 40 cm/15.7 in[number] | 142 |
| Summer horse blankets [number] | 4 |
| Microfibre mops, 40 cm/15.7 in [number]] | 225 |
| Helmets [number] | 6 |
| Chemical protection overalls [number] | 3 |
| Steam connection | 1 x 1/2" |
|---|
Imperial values first, metric in parentheses, as published by the manufacturer for the U.S. version. Source: Miele Professional U.S. catalog, 2026-11-12.
CAD and BIM files
Drawings and 3D models for planners and architects, supplied by the manufacturer.
Compatible accessories and consumables
Accessories and consumables listed by the manufacturer as compatible with the Miele PWM 927 [SI DV DD]. Add them to the same quote request.
Laundry Accessories 26
Miele APCL 048Communication box
Miele APCL 053Protective bags
Miele APCL 058Chassis
Miele APCL 059Chassis
Miele APCL 060Handle
Miele APCL 061Protective bag
Miele APCL 063Coat rack
Miele APCL 066Large airing rack
Miele APCL 073Mobile shelf unit
Miele APCL 075Mobile shelf unit
Miele APCL 082Laundry bag trolley
Miele APCL 083Light alloy trolley
Miele APCL 092Pneumatic steam valve 1/2''
Miele APCL 093Laundry tub, blue
Miele APCL 094Laundry tub, red
Miele APCL 095Laundry tub, blue
Miele APCL 096Laundry tub, red
Miele APCL 102Electric steam valve 3/4"
Miele APWM 017Dispenser pump rack
Miele APWM 019Communication box including installation kit
Miele APWM 020Communication box including installation kit
Miele APWM 063Steam and foam drainage kit
Miele APWM 065Flowmeter
Miele APWM 067Additional fan
Miele APWM 079Protective bag
Miele APWM 900Lint filter compartment made of stainless steel
Reprocessing Chemicals 2
Where this model is used
Also listed in: Industrial Washers
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Questions about this model
What are the dimensions of the Miele PWM 927 [SI DV DD]?
The Miele PWM 927 [SI DV DD] measures 42 15/16 in. wide, 64 13/16 in. high and 51 7/16 in. deep (net dimensions, as published by the manufacturer).
Which electrical connection does the Miele PWM 927 [SI DV DD] need?
It is offered in 2 electrical versions: 240V 60HZ 1 PH 3 WIRE 30 A; 208/240 V 60 HZ 3 PH 20 A. Choose the version that matches the service at your site.
How much laundry does the Miele PWM 927 [SI DV DD] hold?
It is rated for loads of 60 lb (27 kg), with a drum volume of 8.48 ft³ (240 l).
Which accessories are available for the Miele PWM 927 [SI DV DD]?
The manufacturer lists 28 compatible accessories and consumables for this model. They are shown on this page and can be added to the same quote request.
Request a quote for the Miele PWM 927 [SI DV DD]
Tell us the quantity, delivery ZIP code and your electrical service. We will confirm the version and send a written quote.