Serving the United StatesCommercial Kitchen, Laundry & Warewashing Solutions
Miele PWM 920 [SI DV DD] Commercial Washer-Extractor, stainless steel finish

Miele Professional

Miele PWM 920 [SI DV DD] Commercial Washer-Extractor

Material no. 11803340 · EAN 4002516445203

The Miele PWM 920 [SI DV DD] is a steam-heated washing machine for on-premise laundries, rated for loads of 45 lb (20 kg). Key data: drum volume 6.36 ft³ (180 l), spin speed up to 1120 rpm, G-factor 502. U.S. electrical version: 240V 60HZ 1 PH 3 WIRE 20 A.

Design
Front loader
Load ratio
1:9
Drum volume in cubic feet (l)
6.36 (180)
Load in lbs
45 (20)
Spin speed in rpm
1120
Tested operating hours
30000
Program duration in minutes with hot water connection
44
Program duration in minutes with cold water connection
52
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Design award for the Miele PWM 920 [SI DV DD]

Steam-heated washer-extractor for 45 lb (20 kg) loads

The PWM 900 series belongs to Miele's Benchmark line of washer-extractors for on-premise laundries in hotels, senior living, healthcare and commercial laundries. The machines are soft-mounted, use the Miele honeycomb drum and are run from the freely programmable M Touch Pro Plus controls, which let the laundry manager set temperatures, water levels and spin profiles for each type of textile. Most sizes are offered with electric heating, external heating or indirect steam heating.

This configuration includes a drain valve and a detergent drawer. The U.S. version is rated for 240V 60HZ 1 PH 3 WIRE 20 A, and other electrical versions are listed in the table below.

Based on the example of the PWM 916 with cold water connection, Eco Colorsor Eco Colors Intensive compared with standard Colors program, with cold water connection. This information is based on laboratory values and can differ in practice. European patent: EP 2 003 236 B1 All accessories can be purchased as an option. Patent: EP 2 700 744 B1 German patent: DE 102010037103 B3 European patent: EP 13

Available versions

Material no.Electrical connectionFinishEAN
11803340240V 60HZ 1 PH 3 WIRE 20 AStainless steel4002516445203
12084520208/240 V 60 HZ 3 PH 15 AStainless steel4002516583028

Features and benefits

Connectivity

Payment system connection

Payment system connection

A connection for coin or card payment systems lets the machine run in self-service laundries.

Connector Box interface

Connector Box interface

The Connector Box links the machine to external systems such as payment, liquid dispensing and peak-load management.

LAN interface

LAN interface

A wired LAN connection integrates the machine into the local network.

WLAN interface

WLAN interface

The machine can connect to the local network over Wi-Fi.

Efficiency

Low consumption

Low consumption

The machine is designed for low water and energy use per load.

ECO program

ECO program

For normally or lightly soiled laundry, the ECO program uses up to 42% less energy, according to the manufacturer.*

Redesigned suds container

Redesigned suds container

The shape of the suds container reduces the water and energy needed per cycle.

Large drum volume

Large drum volume

The drum volume allows large loads and bulky items.

Direct steam heating

Direct steam heating

Where a steam supply is available, the machine can be heated directly with steam.

Load-dependent parameters

Load-dependent parameters

Water use and cycle time are adjusted to the actual load size.

Peak-load management

Peak-load management

The machine can be integrated into an energy management system that limits peak electrical demand.

Hot water connection

Hot water connection

A hot water connection reduces heating time and electricity use per cycle.

Rinse water reuse

Rinse water reuse

Water from the final rinse is stored and reused in the next pre-wash.

High spin performance

High spin performance

Effective extraction removes more water before drying, which shortens drying time.

Fabric care

Honeycomb drum with scoop ribs

Honeycomb drum with scoop ribs

The patented honeycomb drum and scoop ribs wet the laundry quickly while handling fabrics gently.

Hygiene

Tested against viruses

Tested against viruses

According to Miele test data, Benchmark washing machines remove more than 99.9% of viruses, including coronaviruses.

High-temperature final rinse

High-temperature final rinse

A final rinse with a defined temperature and holding time adds a hygiene step.

Independently verified hygiene

Independently verified hygiene

The disinfection programs and safety features have been assessed by an independent body, according to the manufacturer.

Temperature monitoring

Temperature monitoring

Wash water temperature is monitored throughout the program.

Performance

Short program cycles

Short program cycles

Commercial components allow short program times for high daily throughput.

3D sensor spinning

3D sensor spinning

A 3D sensor detects imbalance, so the machine can spin at high speed with stable running.

Intensive pre-spin

Intensive pre-spin

A strong pre-spin lowers residual moisture, which shortens drying.

Optimized drum rhythm

Optimized drum rhythm

Changes in drum speed improve washing action while reducing water use.

Cloth preparation in one step

Cloth preparation in one step

Cleaning cloths are washed and pre-moistened with solution in the machine, ready for use.

Flow meter

Flow meter

A flow meter measures water intake so the machine uses only the volume each step needs.

Pre-rinse for cloths

Pre-rinse for cloths

Cleaning cloths are rinsed before the main wash to remove loose soil.

Quality

Suspension system

Suspension system

The suspension keeps the machine stable even at high spin speeds.

Frequency-controlled motor

Frequency-controlled motor

A frequency-controlled asynchronous motor runs quietly and is built for durability.

Commercial drain valve

Commercial drain valve

The drain valve handles coarse soiling without clogging.

Built for daily commercial use

Built for daily commercial use

Commercial-grade components are designed for reliable operation and a long service life.

Ease of use

OneFingerTouch door

OneFingerTouch door

The door closes with light pressure from one finger.

Freely programmable

Freely programmable

All wash parameters can be programmed.

Touch display control

Touch display control

All wash programs are selected and adjusted on the touch display.

Large door opening

Large door opening

A large door opening makes loading and unloading quicker.

Multilingual display

Multilingual display

Instructions can be shown in several languages to reduce operating errors.

Color-coded programs

Color-coded programs

Color coding helps staff select the right program.

Remaining time display

Remaining time display

Once a program starts, the display shows the time remaining.

Delay start

Delay start

The program start time can be set in advance.

Add items during the program

Add items during the program

The door can be opened to add a forgotten item after the program has started.*

PWM 920 [SI DV DD] data for 240V and 208/240V service

Construction type and design
DesignFront loader
Load ratio1:9
Drum volume in cubic feet (l)6.36 (180)
Load in lbs45 (20)
Door opening [Ø] in in.(mm)16 3/8 (415)
Door opening angle in degrees180
Door hingingright
Product linePerformance Plus
FrontStainless Steel
Control panel colorStainless Steel
Performance data
Spin speed in rpm1120
Tested operating hours30000
Program duration in minutes with hot water connection44
Program duration in minutes with cold water connection52
g factor502
Residual moisture with cold rinse in %46
Residual moisture with hot rinse in %42
Specific water consumption for hot water connection in l/kg5.9
Specific energy consumption for hot water connection in kWh/lb0.06
Specific water consumption for cold water connection in l/kg6.2
Specific energy consumption for cold water connection in kWh/lb0.14
Water consumption for cold water connection in l124
Energy consumption for cold water connection in kWh2.91
Water consumption for hot water connection in l118
Energy consumption for hot water connection in kW1.2
Program runtime in minutes for Mops standard program with cold water connection53
Residual moisture when processing cleaning cloths in %25
Water consumption in ECO program for cold water connection in l116
Energy consumption in ECO program for cold water connection in kWh1.9
Water consumption in ECO program for hot water connection in l114
Energy consumption in ECO program for hot water connection in kWh0.6
Program duration in minutes for ECO program with hot water connection33
Program duration in minutes for ECO program with cold water connection34
Water consumption for cold water connection in Mops standard program in gal227.2
Energy consumption for cold water connection in Mops standard program in kWh3.21
Water consumption for hot water connection in Mops standard program in gal222.6
Energy consumption for hot water connection in Mops standard program in kWh1.66
Program runtime in minutes for Mops standard program with hot water connection50
Control
Control systemM Touch Pro Plus
ProgrammabilityFreely programmable
Max. delay start in hCan be selected freely
Standard electrical connection
Type of heatingIndirect steam
Electrical connection240V 60HZ 1 PH 3 WIRE
Total connected load in kW3.1
Fuse rating in A20
Steam heater rating in kW37
Water connection/drainage
Cold water [number]3 x 1/2" hose w/ 3/4" union
Hot water [number]1x 1/2" hose w/ 3/4" th. union
Dump valveDN 70
Hard water (optional) [number]2 x 1/2" w/ 3/4" union
Dispensing
Detergent dispenser drawer4 compartments
Maximum number of connections for liquid dispenser pumps [number]12
Dimensions and weight
External dimensions, net height in inches57 1/8 (1450)
External dimensions, net width in inches36 7/16 (924)
External dimensions, net depth in inches41 1/2 (1054)
External dimensions, gross height in inches62 7/16 (1585)
Net weight in lbs.(kg)893 (405)
External dimensions, gross width in inches47 11/16 (1210)
External dimensions, gross depth in inches44 1/2 (1130)
Gross weight in lbs.944 (428)
Maximum floor load in N5721
Emission values
Heat dissipation into the room in MJ/h6.48
Emissions - sound pressure at workplace67 dB(A) re 20 µPa
Efficiency
Recycling rate in %92
Capacities
Respirator masks [number]15
Synthetic duvets [number]2
Overalls [number]3
Synthetic pillows [number]4
Over jackets [number]5
Feather duvets [number]2
Feather pillows [number]4
Cotton mops, 50 cm/19.7 in[number]91
Cloths, 22 g/0.8 oz[number]456
Microfibre mops, 50 cm/19.7 in [number]117
Cotton mops, 40 cm/15.7 in[number]106
Summer horse blankets [number]3
Microfibre mops, 40 cm/15.7 in [number]]167
Helmets [number]5
Chemical protection overalls [number]2
Mops, office, 100 g [quantity]200
Mops, stairway, 150 g [quantity]130
Steam connection
Steam connection2 x ½"

Imperial values first, metric in parentheses, as published by the manufacturer for the U.S. version. Source: Miele Professional U.S. catalog, 2026-11-12.

Product video

Documents and downloads

  • Spec sheet

    PDF · English

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  • Product data sheet

    PDF · English

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  • Installation diagram

    PDF · English

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  • Installation diagram

    PDF · English

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  • Operating instructions

    PDF · English

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  • Operating instructions

    PDF · English

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  • Operating instructions

    PDF · English

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  • Program chart

    PDF · English

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  • Warranty booklet

    PDF · English

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  • Hygiene certificate

    PDF · English

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CAD and BIM files

Drawings and 3D models for planners and architects, supplied by the manufacturer.

Where this model is used

Also listed in: Industrial Washers

Questions about this model

What are the dimensions of the Miele PWM 920 [SI DV DD]?

The Miele PWM 920 [SI DV DD] measures 36 7/16 in. wide, 57 1/8 in. high and 41 1/2 in. deep (net dimensions, as published by the manufacturer).

Which electrical connection does the Miele PWM 920 [SI DV DD] need?

It is offered in 2 electrical versions: 240V 60HZ 1 PH 3 WIRE 20 A; 208/240 V 60 HZ 3 PH 15 A. Choose the version that matches the service at your site.

How much laundry does the Miele PWM 920 [SI DV DD] hold?

It is rated for loads of 45 lb (20 kg), with a drum volume of 6.36 ft³ (180 l).

Which accessories are available for the Miele PWM 920 [SI DV DD]?

The manufacturer lists 26 compatible accessories and consumables for this model. They are shown on this page and can be added to the same quote request.

Request a quote for the Miele PWM 920 [SI DV DD]

Tell us the quantity, delivery ZIP code and your electrical service. We will confirm the version and send a written quote.